Today’s competitive landscape demands new innovations to ensure long-term customer loyalty and satisfaction. While your current payment technology may be sufficient in completing customer transactions quickly and effectively, it may not offer the latest
convenience technology that has become popular in our high-tech society.

In recent years, mobile technology has become an increasingly popular trend in the payment world. Mobile solutions offer businesses the ability to minimize lines while quickening transactions. Line busting—completing a sales transaction with a mobile solution so customers don’t need to stand in line— has become commonplace in popular retail stores to improve a customer’s in-store purchasing experience.

It’s important for businesses to be aware of their customers’ payment preferences and patterns, so they can tailor their solutions to customer needs.

Here are four things merchants should know about mobile card readers:

How Mobile Card Readers Work

In plain language, mobile card readers turn smart devices into payment devices. This allows businesses to accept payments anytime, anywhere. Businesses are finding a plethora of benefits from incorporating mobile card readers into their operations; however, the most significant perks include increased sales, improved customer engagement, and better flexibility for customers. This allows retail businesses to provide a more seamless user experience for their customers.

Helps Grow Your Customer Base

By offering multiple payment options for your customers to choose from, you’re letting them know that you care about their preferences. It’s not about you, it’s about them. Accepting all payment methods signals to your customer base that you sincerely care about their business and are willing to invest in the technology to offer better convenience and flexibility. By accepting more payment types, you’re opening the door to a larger customer base which in return, allows you to increase revenue.

 Speeds Up Checkout Process

If you’re looking to create efficiencies within your business, incorporating a mobile card reader into your operations may be a good place to start. According to an article by Reflexis, incorporating mobile solutions allows merchants to keep pace with their mobile-enabled customers who are continuously purchasing new technologies of their own. Adopting mobile card readers allows customers to avoid long lines by purchasing their items at any location in the store. This will also boost employee productivity by giving them the flexibility and agility to meet customer needs with fewer delays.

Increases Safety of Payments

Many people have the misconception that mobile readers cannot protect cardholder data as safely as a full POS system can. However, mobile solutions that accept payments on mobile devices are completely secure as well. While many are not physically connected to countertop POS systems, they still use the same encryption methods that other POS systems do. Cards that are processed through mobile solutions can only be decrypted by banks acquiring payment and are safe in merchant environments. Therefore, thieves will have difficulty hacking credit card information. Mobile payments also decrease the amount of time retail employees spend fumbling with cash. Instead, they can use that time to focus on providing customers with excellent service.

The ID TECH Solution

In recent years, more and more merchants have been using mobile solutions to bridge the gap between online and in-person purchasing experiences. The current purchasing experience has evolved and now requires companies to create seamless, personalized experiences where buying merchandise is directly tailored to each customer. Adding mobile solutions allows team members to directly engage customers while providing quick payment transactions. ID TECH provides the point-of-sale hardware that’s equipped with NFC technology to accept all popular payments and mobile wallet apps. Please see our entire line of secure and powerful mobile card readers by visiting our website.

About ID TECH

ID TECH has established a solid reputation in the industry as a leading payment peripheral provider with magnetic stripe, EMV contact, and EMV contactless expertise. We are also an OEM payment solution provider with the capability and willingness to customize solutions to fit our customers’ needs. With a strong foundation and continued success rooted in card readers, ID TECH is currently expanding its reach in the ever-evolving payments industry.

To learn more about ID TECH, please visit our about page.

 

RSPA is a 60-year-old organization that was initially dedicated to the point-of-sale industry with membership exclusively made up of POS resellers. As of today, RSPA has transitioned to an industry association including all stakeholders of retail technology, POS, and beyond. Their mission is to accelerate the success of their members in the retail technology ecosystem by providing knowledge and connections as an industry indispensable resource.

As a long-standing RSPA member, ID TECH has always been invested in the growth of the retail sector and has recently developed and readied new high-tech countertop and mobile devices for releases starting in late fall. Similar to Jim Roddy, President & CEO at the RSPA’s sentiments in his blog RetailNOW 2022 Analysis: “RSPA 2.0” Features Managed Services, ISVs, and Sophisticated VARs, we consider RSPA’s RetailNOW event to be a valuable vehicle where we can take a step forward in becoming a global, full-service provider of retail and payment technologies.

ID TECH at RetailNOW

Similar to our time at Electronic Transact Association (ETA), we spent much of our time learning at RetailNOW 2022.  The arrival of the pandemic flipped the retail sector on its head. Many non-essential retail stores had to shut down for months which resulted in loss of revenue, staff, and a huge focus shift to omnichannel retail strategies. However, there were some advantages to the arrival of the pandemic. As a whole, the retail sector learned that many innovative technologies and trends were quickly adapted to accommodate the world’s changes.

 

Evolving Retail Trends 

At RSPA we noticed so many upcoming changes that would deliver experiences designed for this new evolution in consumer behavior such as:

1. Engagement Methods have Changed:

According to Insider Intelligence, retail stores are set to experience exponential growth in 2022 for some years after. With the necessary rise of online sales over in the last few years, shoppers have become accustomed to shopping around for their purchases. As a result, retailers are investing in customer loyalty programs, sustainable products, and faster services.

2. Technology Upgrades Are A Must:

According to the Business News Daily, in order for retailers to remain competitive they must invest in omni-channel experiences that can connect physical and digital shopping experiences. This includes customer-friendly online and in-person store navigation and quick checkouts that mirror the online “Add to Cart” in the form of mobile solutions. The article also noted the benefit of technology upgrades extends to employees as well since newer technologies can increase efficiencies in employee work experiences.

Our “Technology Upgrade” Partner 

In keeping to the latest mobile trends in hospitality, ID TECH released a mobile tableside order/pay solution with our RetailNOW booth partner, MTech Mobility.

In 2020, MTech Mobility worked with BJ’s Restaurants to create a tableside order/pay solution that was durable enough to weather the fast-paced, spill prone environment of a restaurant. MTech designed a customized solution using Samsung’s Galaxy Tab Active 3 tablet and ID TECH’s VP3300. With long battery life, water-resistant hardware, and durable casing, the rugged Samsung tablets eliminated the need for frequent, costly repairs.

MTech designed a custom case for the devices that integrates with credit card readers, as well as a fast-charging docking station—with charge indicator lights—that enables cable free charging and reduces clutter.  With MTech’s mobile management services, the tableside order/pay tablets were configured with all necessary apps and MDM enrollments, then deployed across all BJ’s restaurants nationwide.

“Our mobile deployment for BJ’s Restaurants enabled an elevated guest experience, a simplified server workflow, expedited orders sent to the kitchen, and reduced operational costs for BJ’s,” said Nick Schwarz, Director of Retail and Hospitality at MTech.

Read our case study about our ultimate mobile solution with MTECH here.

For more information on how technology was impacted by the pandemic, read our blog here.

 

A Full-Service Provider 

It’s no secret that ID TECH has made strides towards having a larger national and global presence in the payment’s world. We have worked hard in preparation of our next generation product release and attendees at RetailNOW were able to get a preview of what’s to come.

NEO 3

Earlier in the year, ID TECH announced that we would begin releasing our NEO 3 platform of products in the fall of 2022.  The NEO 3 products are a series of dynamic, ruggedly designed products that can be seamlessly integrated into multiple industries and environments.

RSPA attendees were able to see our sleekly designed NEO 3 products along with fully customized, operational demo units that showed our products integrated into multiple unattended payments environments. Any attendees that visited our booth were able to interact with our future facing devices with the tap, swipe, or insert of their phones or test cards.

 

For more information on ID TECH’s NEO 3 platform of products, please visit our NEO 3 webpage.

Concierge 

If you visited us at RSPA then you may have noticed our new product preview, Concierge. Concierge is a software payment solution that enables customers to remotely manage and control their ID TECH devices from any internet hosting system. With Concierge, customers can monitor device activity, monitor device statuses, support remote updates, and also support device maintenance.  Concierge can also do remote updates such as loading digital videos and displays, remote configurations and firmware updates, and estate definition and management.

“Concierge is an estate management system that enables users to track their device’s data, perform mass updates, set up media preferences, and remotely download applications onto host devices,” said Yvonne Ning, Senior Product Manager. “Its upcoming release is huge because it propels ID TECH into becoming a full-service provider.”

For more information about Concierge, click here.

 

What’s Next? 

In response to navigating the changing tradeshow landscape, ID TECH’s presence at in-person events has adjusted as well. 2022 has been a big year for ID TECH with us debuting our largest booth, a new catalog of products, updating our branding, and evolving our company further into future. For 2023, we still plan on developing our tradeshow presence, unique branding concepts, and innovative product releases.

 

“It’s an exciting time for the payments industry as we get back to in-person tradeshows, and it’s an especially exciting time for ID TECH with all of the new products we are preparing to release.  It was great to showcase our NEO 3 product line at RetailNOW, and we look forward to continuing to exhibit our newest products, technologies, and services at more shows in the near future,” said Lance Ning, VP of Marketing.

Thank you to everyone we met at RetailNOW 2022; we look forward to reaching out to you in the future or seeing you at other shows. We’d also like to thank our partner, MTECH; we appreciate them sending us their Infinity Series tablet to display at our booth. Lastly, thank you to our amazing staff members who came together and made RetailNOW 2022 another tradeshow success.

For more information on ID TECH’s NEO 3 platform of products, please visit our NEO 3 webpage.

 

About ID TECH

ID TECH is a global leader in payment peripherals, with sales, manufacturing, and R&D facilities worldwide. The company has become a well-established payment solutions provider with extensive experience in data capturing and encryption products and services. Designing dependable, feature-rich products has made ID TECH a leading supplier of MagStripe readers/writers, mobile payment readers, contactless readers, smart card readers, barcode readers, POS keyboards, signature capture devices, PCI-compliant PIN pads, and other specialty products for OEMs, VARs, resellers, distributors, and key end-users. ID TECH provides both standard and custom solutions to support customer requirements.

For more information, visit www.idtechproducts.com.

 

After a two-year hiatus filled with cancellations and virtual shows, ID TECH is happy to see in-person tradeshows have made a roaring comeback in 2022. With new team members, new products, and a new dedication to innovation, ID TECH has evolved since the start of the pandemic, and we were eager to show our customers and partners how far we’ve come.    

As a worldwide leading tradeshow association for the payment industry, the Electronic Transactions Association (ETA) has a reach of over 30 countries and 500 payment-related companies. ID TECH has been a member of ETA for years and, with its considerable influence on the payment industry, we knew it was a show at which we wanted to have a strong presence.

A New ID TECH

In the months leading up to ETA, ID TECH worked hard to prepare a tradeshow booth that would show our partners and customers all the updates we had made since the beginning of the pandemic.  

We created a brand new booth and updated our branding to complement our product launch of the brand new NEO 3 platform of products.  

NEO 3 

Starting in the fall of 2022, ID TECH is releasing our NEO 3 platform of products. The NEO 3 products are a series of versatile, ruggedly designed products that can be seamlessly integrated into multiple industries and environments.  

“NEO 3 is a state-of-the-art payment platform,” explains George Jiang, Chief Technology Officer. “Many hardware manufacturers didn’t invest in their products over the past few years. But ID TECH has been working on providing value to our partners and customers through this innovative product line. Plus, they look cool!”  

Our sleekly designed NEO 3 products were displayed at ETA along with fully customized, operational demo units to show our products integrated in multiple unattended payments environments, and all ETA attendees were the first to get a sneak peek.  

ID TECH at ETA

Like previous exhibit years, ETA was large, loud, and a little overwhelming, which all contributed to the excitement the ID TECH team felt while attending the show. 

Our newer and older staff members bonded over drinking, eating, and experiencing ETA from beginning to end. Other exhibitors attracted attendees to the booths with gourmet coffee setups and novelties like customized air-brushed clothing. ETA itself offered a broad selection of food, snacks, and drinks for everyone. The ETA staff was amazingly accommodating and made sure to include some “play” along with other typical tradeshow activities such as seminars and networking events.  

“My favorite part of ETA was having face-to-face, real-time interactions with partners and customers,” says Ginger Wu, Senior Product Manager. “Experiencing and seeing their reactions and instant feedback to ID TECH’s newest solutions and services was priceless.” 

Overall, ETA was the perfect event for our company to allow attendees to interact with ID TECH’s newest payment technologies and meet some of the people who created them. 

The Future

ID TECH plans to continue growing our presence at ETA and other tradeshows. The feedback we got from staff and attendees was extremely positive and a big encouragement towards our forward momentum.   

As we evolve our company, products, and brand to match the changing landscapes of different customer needs and emerging technologies, we’re happy to see that the events we attend and the customers we meet are receptive to “The New ID TECH” that is forming.  

“ETA was my first tradeshow with ID TECH and I couldn’t have picked a better one to start with,” says Ryan Maulit, Marketing Manager. “Everything we experienced was so positive. It made me really proud to be a part of ID TECH.” 

Thank you to everyone we met at ETA, partners and customers alike, and thank you to our amazing staff members who came together and made ETA a momentous experience for ID TECH as a company. 

For more information about the other events ID TECH will be attending, click here.  

For more information on ID TECH’s NEO 3 platform of products, please visit our NEO 3 webpage.   

About ID TECH

ID TECH is a global leader in payment peripherals, with sales, manufacturing, and R&D facilities worldwide. The company has become a well-established payment solutions provider with extensive experience in data capturing and encryption products and services. Designing dependable, feature-rich products has made ID TECH a leading supplier of MagStripe readers/writers, mobile payment readers, contactless readers, smart card readers, barcode readers, POS keyboards, signature capture devices, PCI-compliant PIN pads, and other specialty products for OEMs, VARs, resellers, distributors, and key end-users. ID TECH provides both standard and custom solutions to support customer requirements.   

For more information, visit www.idtechproducts.com. 

 

Our ID TECH team is excited to still be On the Road and attending in-person tradeshows. We can’t wait to meet our customers and colleagues face-to-face to discuss the latest innovations in payment solutions. Our team will be highlighting multiple products that provide the flexible, rugged, secure, and functional payment experience customers demand.

Join ID TECH at the NAMA show at Booth #108. Stop by to see the latest things we have going on and even get a sneak peek into the future. Learn why ID TECH is the best-in-class payment technology for unattended industries such as self-service and vending.

When: April 6 – 8, 2022
Where: McCormick Place Convention Center, Chicago Ill

To book an appointment with us at the NAMA show, click here.

To see what other events ID TECH will be attending, click here.

We look forward to seeing you there!

 

 

 

The banking industry and technology have always been closely linked, each facilitating and encouraging advances in the other. However, in recent years, the banking and technology worlds have become inseparable. Banks are embracing technology to improve their functions, and customers are becoming more tech-savvy, causing them to be more accepting of technological advancements from banks.

In order to meet the expectations of their customers and remain relevant, banks must be willing to incorporate new technologies. These technologies will help to increase profitability, engagement, efficiency, and data security. On the flip side, banks who choose not to upgrade their technology as it progresses will not be able to provide a smooth, convenient, or accessible experience for their customers.

At ID TECH, we believe the beauty of payments is that they’re dynamic and ever-changing. Payment security requirements are getting tougher, new payment technologies are emerging, and EMV payments are the worldwide standard. With the complications of payment growing, merchants are looking for simpler and easier solutions. ID TECH is solving these payment complications by delivering complete payment solutions for banks. Below is our VP3600 solution, designed specifically with the banking industry in mind.

ID TECH’s VP3600

The VP3600 is a compact mobile PIN Pad and card reader designed to allow magnetic stripe (MSR), EMV (ICC chip card), and EMV contactless transactions (via NFC technology). The device’s small form factor and Bluetooth interface make it ideal for mobile applications where magnetic stripe and/or smart card reading are required. As a mobile reader, VP3600 has the ability to work with Android, iOS, and Windows phones and tablets.

Specs

Interfaces

Bluetooth 4.0 BLE, USB – HID

Operating Temperature

0°C to 55°C (32°F to 131°F)

Storage Temperatures

-20°C to 70°C (-4°F to 158°F)

Dimensions

4.58 inches (116.3 mm) x 2.76 inches (70 mm) x 0.75 inches (19 mm)

Key Features

PCI 5.0 SRED

EMV L1/L2

ID TECH Common L2 Kernel

TDES/AES/RSA/MK&SK Encryption

Bluetooth 4.2 Low Energy

iOS, Android and Windows

For more information on the VP3600, please click here.

About ID TECH

ID TECH has established a solid reputation in the industry as a leading payment peripheral provider with magnetic stripe, EMV contact, and EMV contactless expertise. We are also an OEM payment solution provider with the capability and willingness to customize solutions to fit our customers’ needs. With a strong foundation and continued success rooted in card readers, ID TECH is currently expanding its reach in the ever-evolving payments industry.

To learn more about ID TECH, please visit our about page.

 

Parking payment devices have come a long way, especially in the last few years as unattended and contactless payment trends have skyrocketed. For many years, parking lots, garages, and single-space meters were known to accept predominantly cash. However, we are starting to see a majority shift toward electronic payment acceptance.

The introduction of payment methods other than cash cleared the way for reduced queue times and a more efficient payment process for customers. As new payment hardware and software options continue to make their way to the parking industry, it is important to be aware of what differentiates a mediocre system from a great one.

In order to do so, ask yourself these four questions when deciding which payment technology to implement into your parking services process:

Is it easy to use for your customers?

 Your number one goal should be to find a payment solution that is both aesthetically pleasing in its design, yet functional and easy-to-use. You should think of your payment process like an experience, with the goal of making it easy for your customers every step of the way. They should never have to question what step they need to take next or how to operate the parking payment machine.

Try asking yourself the following:

• When the customer first approaches the machine, is it easy to understand where to start?
• Is it clear where to insert bills, coins, credit cards, etc.?
• Does the machine let the customer know what to do next?

Does it compete with current trends and preferred payments?

As mentioned, we have seen a major shift in payment preferences with a majority of people leaning toward credit and debit cards, as well as mobile wallets. Additionally, amid ongoing concerns around COVID-19, age-old industries are rethinking their daily operations. Parking is no exception. According to NFCW.com, 49 countries in the last year have announced contactless payment transaction limit increases, with an average of increase of 131%.

Does the device offer Smart solutions?

As technology evolves and advancements in artificial intelligence (AI) continue to make an appearance, we are likely to see more and more unattended payment solutions within the parking industry. Since we are seeing less in-person exchanges within the parking industry, it is important that your payment technology provides a human-like encounter and answers customer questions along the way. AI is already a part of the fabric of parking and as it becomes more common, there will be even more potential for what it can achieve for parking services.

Is the equipment rugged enough?

 When choosing payment hardware for the outdoors, it is important to look for devices with specific Ingress Protections (or IP Rating) which are designed to withstand the demands of severe weather conditions. Do you need a device that can operate in extreme heat or cold? Do you need a device that can operate while wet? Do you need a device that will still operate while interacting with dust particles? At what level do you need these protections?  Search for a device that has a weatherized exterior that allows it to survive harsh natural elements.

You should also consider what Impact Protection or IK Rating you want your device to have. An IK Rating is a rating that determines how much an enclosure protects your device from external impacts such as pressure or being dropped. An IK Rating will tell you the force of impact your device can withstand if an accident occurs.  A device with a weatherized, rugged exterior is key for parking environments.

ID TECH Parking Solutions

Payment solutions for parking have specific requirements in order to keep your technology safe and working efficiently. Weather resistance, constraints involving electrical power, and infrequent maintenance are factors to consider when using these solutions in the outdoor environment. ID TECH understands these demands and provides optimal solutions for your unattended payment situations.

The ID TECH VP6800 is a PIN-on-Glass parking solution that is versatile and able to be customized based on merchant needs.  The VP6800 can be purchased with outdoor rugged features that can withstand harsh weather conditions such as high triple-digit temperatures or low single-digit temperatures. Certified with the latest payment technologies, the VP6800 can support the most popular payment methods such as EMV contact and contactless, MagStripe, and all major mobile wallets. It also features an optional camera that scans 2D QR codes and functions as a security device.

To learn more about the VP6800, click here.

About ID TECH

ID TECH has established a solid reputation in the industry as a leading payment peripheral provider with magnetic stripe, EMV contact, and EMV contactless expertise. We are also an OEM payment solution provider with the capability and willingness to customize solutions to fit our customers’ needs. With a strong foundation and continued success rooted in card readers, ID TECH is currently expanding its reach in the ever-evolving payments industry.

To learn more about ID TECH, please visit our about page.

 

The Marriott is deploying ID TECH’s VP8800, a countertop solution that accepts all popular payment and loyalty transactions, into their contactless kiosk pilot program.  Guests who prefer low-contact interactions can skip the traditional check-in altogether and – with the help of the VP8800 – complete an easy three-step process at the antimicrobial kiosk to check-in for a single reservation. In addition to traditional check-in, the kiosks offer guests a COVID-safe experience to print room keys, view personal folios, enroll in loyalty programs, and check out. The self-check-in kiosks are now available at select Marriott hotels across the country.

Read about the contactless kiosk deployment here. To learn more about ID TECH and our contactless products, click here.

 

You may have watched a movie at some point in your life where the concept of artificial intelligence (AI) captured your attention and left you imagining a world where it exists. You’re not the only one. Since the mid-20^th century, scientists and researchers have been on the course of making AI a reality for future generations.

Artificial intelligence (AI) makes it possible for machines to learn from experience, adjust to new inputs and perform human-like tasks. Using deep learning and natural language processing, computers can be trained to accomplish specific tasks by processing large amounts of data and recognizing patterns in that data. Here is just a handful of what AI can do:

• Automate repetitive learning and discovery through data
• Find meaning in language
• Adapt through progressive learning algorithms
• Analyze more and deeper data and make predictions based on that analysis
• Protect from Cyber Attacks
• Write music
• Recognize human faces and emotion

 

In addition to the benefits above, AI has become increasingly popular in the point of sale (POS) market. It provides consumers with the ability to both handle virtually all payment methods, as well as layer on customer loyalty, additional convenience and rewards. Join us as we look at some of what AI can accomplish within the POS world:

Contactless Payments

Contactless payments are all the rage right now, with strong trends further accelerated by the COVID-19 pandemic. Both allow customers to complete transactions with credit and debit cards, smartphones, and other devices that use radio-frequency identification (RFID) or near field communication (NFC) for making secure, no-contact payments. Customers simply hover their card or device of choice over the contactless reader to complete the transaction. It is a quick and easy solution that will not only keep customers safe but also decrease checkout time. AI-powered POS technology is able to walk customers through the checkout process and complete payments for them.

Enable Unattended Retail Experiences

AI is enabling retail to go unattended – moving goods and services into more locations, and bringing speed and convenience to consumers where they live, travel, play and work. As unattended retail becomes more sophisticated – buoyed by digital payments and AI – consumers are getting a self-service experience that is similar, or better than they get with an attendant in a brick-and-mortar store. Machines can identify you by facial recognition, remember your preferences, make recommendations, remember your preferred payment method and reward you for your repeat business, all without ever talking to a live person. The proliferation of the smart phone brought with it a consumer base that is accustomed to self-service and often seeks it out as a preference. Again, COVID-19 health concerns are only aiding in the growing popularity of these unattended experiences – a bright spot for retailers looking to expand and grow.

Answer Questions

One of the most frustrating encounters is when you are trying to use an unattended payment system and it does not cooperate. You are left dazed and confused with no one to communicate with. AI enables you to avoid this situation altogether. Much like Apple’s Siri product, POS providers are incorporating voice recognition software into their systems to assist customers through the checkout process. Now, if you have a question, you can simply ask the machine and it will have a preprogrammed response.

Perform Mundane Tasks

One of the greatest benefits of AI is that it has the capabilities to handle complex tasks, freeing employees of time-consuming and overwhelming work. This allows employees to increase overall organizational productivity, as well as direct more of their time and energy toward creating relationships and building their business. AI can perform a variety of tasks including arranging product pickups, customized screenings, inventory, and performing payment transactions.

Facial Recognition

Face recognition is not necessarily a new approach, as it’s a common feature in many smartphones today. However, as AI becomes increasingly popular and expands more into the POS market, we are likely to see it incorporated into payment terminals and other devices as well. The hope is that AI will be able to identify age, gender, and other aspects that may affect what an individual would order at a specific moment. This will allow companies to collect consumer data such as a person’s recent orders and create a more personalized customer experience based off that information.

Voice Ordering   

Another benefit of AI within POS is its voice recognition capabilities and the ability to understand multiple languages. POS devices now have the bandwidth to be programmed with a variety of dialogues, making it more user-friendly for those who wish to communicate with others who speak a different language. Customers can complete orders and ask questions without the fear of being misunderstood. This is especially useful in common areas such as airports, shopping malls and restaurants.

To stay ahead of the competition and create the most efficient and successful customer experience, businesses must keep track of current market trends including the rise of AI-powered POS technology.

ID TECH and Artificial Intelligence

ID TECH is expanding its product offering to incorporate each of these AI functionalities.  As a leader in contactless technologies and unattended payment solutions, ID TECH already offers an established lineup of NFC readers for accepting contactless payments.  In addition to its current products, ID TECH is developing innovative technologies to enable customers to integrate touchless operation, voice commands, facial recognition, and remote operation and device management into their everyday payment solutions.

ID TECH has also worked with its valued partners to integrate ID TECH products into their solutions.  For example, ViaTouch Media, Inc.’s VICKI is an AI Powered Smart Store that offers a touch free, unattended retail experience using ID TECH’s VP3300 OEM for payments. Ahead of its time, VICKI is a virtual attendant that can answer product related customer questions, arrange for advanced product pick-ups, and more. Plus, VICKI promotes social distancing and has COVID-19 virus killing technology that uses UV-C light to routinely clean products and interior surfaces after each customer use.

To learn more about the VICKI and the VP3300 OEM, download our case study here.

About ID TECH

ID TECH has established a solid reputation in the industry as a leading payment peripheral provider with magnetic stripe, EMV contact, and EMV contactless expertise. We are also an OEM payment solution provider with the capability and willingness to customize solutions to fit our customers’ needs. With a strong foundation and continued success rooted in card readers, ID TECH is currently expanding its reach in the ever-evolving payments industry.

To learn more about ID TECH, please visit our About Us page.

---